Cash on Delivery (COD) Payment Policy

At Pawrium, we are committed to providing a secure and convenient shopping experience for every customer. Free Standard Shipping on All U.S. Orders.

Cash on Delivery (COD)

For select orders and eligible delivery areas, Pawrium may offer Cash on Delivery (COD) as a manual payment option at checkout. Availability of COD depends on your shipping address, order value, and delivery service coverage.

If your order qualifies for COD:

• Pay for your order when it is delivered.
• Please have the exact payment amount available whenever possible.
• Our delivery partner may accept cash or other approved payment methods where available.
• Orders remain unpaid until payment is successfully collected at delivery.
• If payment cannot be collected, the order may be canceled and returned.

COD Eligibility

To protect our customers and prevent fraud, Pawrium reserves the right to:

• Limit COD availability based on delivery location.
• Restrict COD for high-value or bulk orders.
• Contact customers to verify order details before shipment.
• Decline or cancel COD orders that cannot be verified.

Free Shipping

Free Standard Shipping on All U.S. Orders

Order Verification

To ensure fast and accurate delivery, our team may contact you by email or phone to confirm your order before it is shipped.

Questions

If you have any questions about our payment options or your order, please contact our customer support team. We're always happy to help.

Contact Us

If you have questions about Pawrium, your order, a product, shipping, or a return, please contact us:

Registration Name: Pawrium LLC
Business Name: Pawrium
Address: Madison Ave, New York, NY 10017, United States
Phone: +1 804 780 0750
Email: support@pawrium.store
Customer Service Hours: Monday–Friday, 10:00 AM 7:00 PM Eastern Time (ET)